2115 - LMS Query - User Unable to request a class

Created by Anathi Dada, Modified on Tue, 19 Aug at 3:45 PM by Anathi Dada

Query: 

Business would like learners to be able to request classes in SuccessFactors, however, during testing they were unable to find the "Request a Class" button.

According to them, this option was previously available on the My Learning page.


Resolution:

 


For employees to be able to see the request class button, please make sure of the following:

1. The item type is instructor-led.
2. In the item details, make sure that the class request button is enabled: 

3. When the user searches the library, they need to click on the item to view item detials. They should be able to request class:

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